SHIPPING & DELIVERY
How long does my order take to ship?
All orders are processed and shipped within 3 to 5 business days of confirmation. Once your order is dispatched, you will receive an automated email containing your tracking information.
What shipping carrier do you use?
All orders ship via USPS to ensure dependable delivery. We trust USPS for their reliable PO Box options, superior package insurance, and consistent service.
Do you ship internationally?
We currently ship within the United States only, with international shipping options coming soon.
Do you ship to P.O. boxes?
Yes. All orders ship via USPS, which provides reliable delivery to PO Boxes.
SIZING & FIT
How does vintage sizing work?
Vintage sizing differs significantly from modern standards. Tag sizes vary across brands and decades, making flat measurements the only reliable way to determine fit.
To ensure accuracy, every item is measured by hand, and these specific dimensions are provided directly on each product page.
How do I figure out what size I wear?
To find your ideal fit, select a similar item from your wardrobe that fits you well. Lay it flat and measure it using a soft measuring tape, then compare those dimensions to the measurements provided on our product page.
RETURNS & EXCHANGES
What is your return policy?
We offer exchanges for domestic orders within 10 days of delivery. Exchange values are issued strictly as store credit.
We do not offer refunds; all sales are final.
Why don't you offer refunds?
Each item in our curated collection is one of a kind and hand-picked. As a small business, offering store credit instead of cash refunds allows us to maintain our unique inventory and sustain daily operations.
How do I start an exchange?
To initiate an exchange, please email us within 10 days of delivery with the subject line 'Exchange for Order #[Your Order Number]' at satinandspur@gmail.com. Please specify the item you wish to exchange. We will respond within two business days with detailed return instructions.